Frequently Asked Questions
Are your products authentic?
Yes — all products sold by KH Studio are 100% authentic and sourced from authorised suppliers. Batch codes on skincare and fragrance items can be verified at checkfresh.com or checkcosmetic.net.
Where do you ship?
We currently ship to the UK and the United States. Free standard shipping is included on all orders.
How long does delivery take?
Delivery times vary by destination. You'll see an estimated delivery window at checkout before you place your order.
What is your returns policy?
We accept returns on unopened, unused items. Please refer to our Refund Policy for full details or contact us if you have a specific concern.
What payment methods do you accept?
We accept all major credit and debit cards. Additional payment options may be available at checkout.
I have a question about a product — how do I get in touch?
Visit our Contact page and we'll get back to you as quickly as possible.